Let's be real: you're paying a lot for overbookings; maybe more than you think. Sometimes overbookings are inevitable (bad luck: you had a water leak in a room), but most of the time they are preventable. Before we go much further though, let's see how much you're actually paying for ...

As a hostel owner or hostel manager, you're constantly trying to improve the backpacker experience. What do backpackers love about your hostel or city? What did they hate? You can get some of this from your online reviews, but those opinions tend to be the most vocal, and because of ...

Remember when it was enough to have a decent-looking website and a few keywords on some pages? Times have changed! Now marketers have to constantly come up with innovative ways to grab visitors' attention. Video contents helps increase engagement across all channels: web, email and social media include videos nowadays. ...

If you’ve enthusiastically created your hostel’s social networks and manage them daily with effort, and suddenly someone asks: "Which is the ROI on your social media?" Take it easy! We’ll tell you the correct response to this question! ### ROI Let's start with the definition of ROI: Return on Investment. ...

The safety and security of the guests should be primary concern for all hostels. But, this safety doesn't happen by accident. It needs be constantly kept in mind to avoid any future problems. Even though, you can't fully control the guest's safety outside your hostel; you can control what happens ...