BananaDesk Privacy Policy

Updated on April 19, 2013

  1. Acceptance of this Privacy Policy.
    • Your use of this website including all services, tools and software (collectively “BananaDesk”) is subject to your irrevocable acceptance without modification of these Terms of Use (the “Terms”) and Privacy Policy. You agree to use BananaDesk in accordance with and subject to these Terms. The Terms as set out hereunder constitute the entire agreement between you and SafeHostel LLC (“SafeHostel”, “we”, “us” or “our”). If you do not read or accept these Terms, do not use BananaDesk or this Web property. By accessing any part of BananaDesk, you consent to be bound by these Terms.
    • By using BananaDesk, you agree to be bound by the terms of this Privacy Policy. If you do not agree with these terms, please do not use BananaDesk.
    • This Privacy Policy describes how SafeHostel LLC (“SafeHostel”, “we”, “us” or “our”) uses and protects your personal information. By accepting the Privacy Policy and the Terms of Use, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
    • We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to your use of this website including all services, tools and software (collectively “BananaDesk”) and governs data collection and usage. By using the BananaDesk, you consent to the data practices described in this statement.
  2. Personal Information.
    • We collect personally identifiable information, such as your e-mail address, name, business address, and telephone number. We also collect anonymous demographic information, which is not unique to you, such as your ZIP code. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. We use this information for the operation of the BananaDesk service, to maintain quality of the service, and to provide general statistics regarding use of the BananaDesk Web site and application.
    • Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any BananaDesk or other SafeHostel public message boards, this information may be collected and used by others.
    • We encourage you to review the privacy statements of Web sites you choose to link to from BananaDesk, so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of BananaDesk.
  3. Use of your Personal Information.
    • We collect and use your personal information to operate BananaDesk and to deliver the products or services you have requested. We also use your personally identifiable information to inform you of other products or services available from SafeHostel. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
    • We or one of our partners may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, we may share your contact information with trusted partners to help us perform statistical analysis, send you email or postal mail, provide client support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
    • We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
    • We keep track of the Web sites and pages our clients visit within BananaDesk, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within BananaDesk to clients whose actions indicates that they are interested in a particular products or areas of interest.
    • Our Web sites will disclose your or your guests' personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the Web site; (b) protect and defend our rights or property; and, (c) act under exigent circumstances to protect the personal safety of our clients and users, aka the public.
  4. Use of Clients' Guest Personal Information.
    • We do not contact our clients' guests for marketing purposes or sell, rent or lease our clients' private guest information to third parties. We may share client's guest information such as contact information, credit card numbers and other non-personally identifiable with trusted partners to help us perform and deliver the functions of BananaDesk. For example, billing address and credit card number may be sent to a third party for payment processing. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
    • When requested, we do send email confirmations to guests on behalf of our clients. We may contact specific guests in the process of providing technical support on specific issues as necessary to resolve technical issues.
  5. 5. Use of Cookies.
    • The BananaDesk Web site may use "cookies" to help you personalize your online experience. A cookie is a parcel of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server or text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
    • One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize BananaDesk Web pages, or register with the BananaDesk Web site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Web site, the information you previously provided can be retrieved, so you can easily use our features that you customized.
    • You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of BananaDesk services or other related Web sites you visit.
  6. Security of your Personal Information.
    • BananaDesk client accounts are password protected. We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those account holders and employees who need access to perform their job function, such as our client service personnel. If you have any questions about BananaDesk security measures, please contact us.
    • Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy.
    • In the unlikely event that we believe that the security of your personal information (as such term is defined in California Civil Code § 1798.82 (“Section 1798.82”)) that is in our possession or control may have been compromised, we will seek to notify you of that in accordance with the provisions of Section 1798.82. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
    • You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
  7. Controlling your Personal Information
    • Within your passcode-protected client account, you can see, review, and change your personal and account information. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our site policies, and take other actions permitted by law. If you believe you have submitted erroneous information that you cannot edit through your client account, please contact us.
  8. Changes to this Privacy Policy.
    • We reserve the right to update, change, add to, or subtract from this Privacy Policy at any time at our sole discretion. All changes to this Privacy Policy automatically take effect 15 days after they are initially posted on this Web page, so we urge that you periodically review this Privacy Policy, so that you will always know what information we collect from you online, how we use it, and what choices you have. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of BananaDesk following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
  9. Contact Information.
    • We will occasionally update this Privacy Policy to reflect client feedback. We welcome your comments regarding this Privacy Policy. Also, if you believe that we have not adhered to this Privacy Policy, you may contact us.